The role of perceived usefulness on student satisfaction of learning management system - Case study of business students

The role of perceived usefulness on student satisfaction of learning management system - Case study of business students

Do Thi Hai Ninh ninhdth@ueh.edu.vn School of International Business - Marketing University of Economics Ho Chi Minh City 59C Nguyen Dinh Chieu, district 1, Ho Chi Minh City, Vietnam
Summary: 
The growth of information technology is changing the way of teaching and learning in higher education. E-learning system is a part of this change, which help students and instructions interact become easier. Learning management system (LMS) becomes more innovative and useful for learning activities regarding time and location. This paper examine the mediating role of perceived usefulness and self-efficacy on student satisfaction of LMS. We adopted the extended information system (IS) success model with perceived usefulness and self-efficacy as mediator. The model was tested with 220 students in University of Economics Ho Chi Minh City who use a LMS for most of the course they took. Partial least squares (PLS) technique is employed to test the possible mediating effects. The PLS analysis results revealed that Perceived usefulness fully mediate the relationship between service quality to learner satisfaction of LMS. Furthermore, research found that Perceived usefulness play as partially mediator which mediate the relationship between information quality and system quality with learner satisfaction
Keywords: 
Learning management system
IS success model
E-learning
ECM
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