Factors determining the motivation of staffs  and students in seeking counselling services

Sonam Zangmo; Wangchuk Dorji; Sangay Tshering

Sangay Tshering*	stshering.sce@rub.edu.bt	Samtse College of Education
Sonam Zangmo	szangmo.sce@rub.edu.bt	Samtse College of Education
Wangchuk Dorji	wdorji.sce@rub.edu.bt	Samtse College of Education

Summary:

Despite the availability of professional counselling services at the Samtse College of Education, it has been documented that majority of the staff and students do not avail it. This study investigated the factors determining staff’ and students’ motivation in seeking counselling services of the college. A mixed research method specifically convergent parallel design was adopted for this study. A total of 64 staff of the college and 395 students across all the academic programme have responded to the survey questionnaire. Likewise, a total of 10 focus group interviews (2 FGI with staff and 8 FGI with students) was conducted. The findings revealed that although both staff and students understand the importance and possess positive attitudes towards counselling, they indicated numerous factors affecting their motivation to seek such services. The results showed lack of basic knowledge about counselling of students, awareness of services, infrastructural facilities, the culture of the college, professionalism of counsellors and belief systems of an individual person as the significant factors determining their motivation in seeking counselling services. Several recommendations are also proposed such as conducting separate orientation of counselling and instituting different modes of counselling services in the college.

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Keywords:

counselling service

Motivation

Perception

professional practices

mixed research methods

Samtse College of Education

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Journal:

Volume. 18 - issue 4 / 2022

VIETNAM JOURNAL OF EDUCATIONAL SCIENCES

Factors determining the motivation of staffs and students in seeking counselling services