Factors determining the motivation of staffs and students in seeking counselling services

Factors determining the motivation of staffs and students in seeking counselling services

Sangay Tshering* stshering.sce@rub.edu.bt Samtse College of Education
Sonam Zangmo szangmo.sce@rub.edu.bt Samtse College of Education
Wangchuk Dorji wdorji.sce@rub.edu.bt Samtse College of Education
Summary: 
Despite the availability of professional counselling services at the Samtse College of Education, it has been documented that majority of the staff and students do not avail it. This study investigated the factors determining staff’ and students’ motivation in seeking counselling services of the college. A mixed research method specifically convergent parallel design was adopted for this study. A total of 64 staff of the college and 395 students across all the academic programme have responded to the survey questionnaire. Likewise, a total of 10 focus group interviews (2 FGI with staff and 8 FGI with students) was conducted. The findings revealed that although both staff and students understand the importance and possess positive attitudes towards counselling, they indicated numerous factors affecting their motivation to seek such services. The results showed lack of basic knowledge about counselling of students, awareness of services, infrastructural facilities, the culture of the college, professionalism of counsellors and belief systems of an individual person as the significant factors determining their motivation in seeking counselling services. Several recommendations are also proposed such as conducting separate orientation of counselling and instituting different modes of counselling services in the college.
Keywords: 
counselling service
Motivation
Perception
professional practices
mixed research methods
Samtse College of Education
Refers: 

[1] wdorji.sce@rub.edu.bt

[2] Bhargava, S., & Sriram, S. (2016). Counsellor characteristics and the counselling experience. In Counselling in India, 13-33. DOI 10.1007/978- 981-10-0584-8_2.

[3] Broglia, E., Millings, A., & Barkham, M. (2018). Challenges to addressing student mental health in embedded counselling services: A survey of UK higher and further education institutions. British Journal of Guidance & Counselling, 46(4), 441–455. https ://doi.org/10.1080/03069 885.2017.1370695.

[4] Broglia, E., Millings, A., & Barkham, M. (2018). Challenges to addressing student mental health in embedded counselling services: A survey of UK higher and further education institutions. British Journal of Guidance & Counselling, 46(4), 441–455. https ://doi.org/10.1080/03069 885.2017.1370695.

[5] Choi, N., & Miller, M, J. (2014). AAPI College Students’ Willingness to Seek Counselling: The Role of Culture, Stigma and Attitude. Journal of Counselling Psychology, 61(3), 340-351. http://dx.doi. org/10.1037/cou0000027.

[6] Creswell, J. W. (2014). Educational Research: Planning, conducting and evaluating quantitative and qualitative research (4th ed.). PHI Learning Private Limited

[7] Creswell, J. W. (2018). Research design: Qualitative, quantitative and mixed methods approaches (3rd ed.). California: Sage Publications.

[8] Creswell, J. W. (2018). Research design: Qualitative, quantitative and mixed methods approaches (3rd ed.). California: Sage Publications.

[9] Doma, D., & Dolkar, T. (2019). Overview of Counseling in Bhutan. Shukutoku University Graduate School of Integrated Human and Social Welfare Studies bulletin, 26, 149-160.

[10] Eyo, M., Joshua, A., & Esuong, A. (2010). Attitude of secondary school students towards guidance and counselling services in Cross River State. Edo Journal of Counselling, 3(1), 87-99

[11] Farirai, M., & Richard, B. (2015). The effectiveness of counseling on students learning motivation in open and distance education. International Journal of Research in Humanities and Social Studies, 2(7), 85–99.

[12] Gayleg, K. (2004). The characteristics and levels of happiness in the context of the Bhutanese society. Centre for Bhutan Studies.

[13] Kabir, S. M. S. (2017). Introduction to Counselling. Essentials of Counseling. Abosar Prokashana Sangstha,

[14] Kamunyu, N., Ndungo, C., & Wango, G. (2016). Reasons Why University Students Do Not Seek Counselling Services in Kenya. Journal of Education and Practice, 7(15), 142-145.

[15] Khanda, S. (2018). Challenges faced by teacher counsellors of secondary schools in the smart city Bhubaneswar, Odisha. International Journal of Research in Social Sciences, 8(11), 327-340

[16] Menendez, J., Franco, M., Davari, J., Gnilka, P. B., & Ashby, J. S. (2019). Barriers and facilitators to Latinx college students seeking counseling. Journal of College Student Psychotherapy, 34(4), 302-315.

[17] Pedrelli, P., Nyer, M., Yeung, A., Zulauf, C., & Wilens, T. (2015). College students: mental health problems and treatment considerations. Academic psychiatry, 39(5), 503-511

[18] Rastogi, M., Massey-Hastings, N., & Wieling, E. (2012). Barriers to seeking mental health services in the Latino/a community: A qualitative analysis. Journal of Systemic Therapies, 31(4), 1-17.

[19] Roaten, G. K., & Roaten, D. J. (2012). Adolescent Brain Development: Current Research and the Impact on Secondary School Counseling Programs. Journal of School Counseling, 10(18, 1-27.

[20] Samtse College of Education. (2020, March). Happiness and Wellbeing Centre. https://sce.emcwub.pce.ed.

[21] Thuryrajah, V., Ahmed, E. M., & Nathan, R. J. (2020). Do public universities have more effective counselling services than private universities in Melaka? Counselling and Psychotherapy Research, 20(2), 300-308

[22] Topkaya, N. (2015). Factors Influencing Psychological Help Seeking in Adults: A Qualitative Study. Educational Sciences: Theory and Practice, 15(1), 21-31.

[23] Watson, J. C. (2006). Student-athletes and counseling: Factors influencing the decision to seek counseling services. College Student Journal, 40(1), 35–42.

[24] Yaumas, N.E., Syafril, S., Noor, N.M., Mahmud, Z., Umar, J., Wekke, I.S., & Rahayu, T. (2018). The Importance of Counselling Basic Skills for the Counsellors. Internal Journal of Pure and Applied Mathematics, 119(18), 1195-1207

Articles in Issue